Soad Fathi is the Director of Product Training at TP Egypt, where they lead a high-performing team to drive innovation in training through digital solutions. Previously, Soad held various roles at Teleperformance Egypt from 2016 to 2017, including Quality Assurance Coordinator and Supervisor, as well as positions focused on travel advising. They also gained experience as a Primary English Teacher at Futures Educational Systems from 2011 to 2012. Soad holds a Bachelor's degree in English from Azhar University and is currently pursuing a degree in Language Interpretation and Translation at the AUC School of Continuing Education.
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