Sougata Chandra is a seasoned IT professional with extensive experience in IT infrastructure management and service delivery. Currently serving as a Manager at Teleperformance since January 2020, Sougata specializes in data center management, incident management, and project management. Prior to this role, Sougata held multiple positions at Aegis Customer Support Services Private Limited from 2009 to 2020, including Assistant Manager Service Delivery and Lead-ITO, with a focus on system administration and IT service management. Earlier career experience includes roles as a Systems Engineer at TECHSOURCE SERVICES PVT.LTD and Network Support Engineer at Smart Call Center Solution Pvt. Ltd. Sougata Chandra earned a Bachelor of Commerce degree in Information Technology from The University of Burdwan between 2001 and 2003.
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