Sunil Singh is a Regional Operations Manager (APAC) at Teleperformance, overseeing daily call center operations and managing a team of supervisors and agents. With over six years of experience in the BPO/KPO industry, Sunil has previously held roles such as Operations Team Lead at Concentrix and Genpact, where they excelled in motivating teams and maintaining high performance metrics. Sunil holds a Bachelor’s degree in International Business from Swinburne University and possesses certifications in Six Sigma Green Belt and PMP, contributing to a strong focus on process optimization and client success. Recognized for leadership and a results-driven approach, Sunil is dedicated to fostering innovation and enhancing operational efficiency.
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