Surjendu Sengupta

Surjendu Sengupta is a Quality Assurance Manager based out of Indore, currently working with Teleperformance, where they lead quality initiatives for multiple business lines. They have held various quality management roles, including positions at Amazon and Vodafone, where they oversaw quality standards and frameworks. Surjendu's career includes significant experience at Capita as an Assistant Manager and at WNS Global Services as a Senior Quality Analyst, focusing on developing quality methodologies and coaching teams. They hold a Bachelor of Business Administration from Assam Down Town University and are certified in Six Sigma.