Sylvia Karkles

Sylvia Karkles is a business consultant currently pursuing an MBA in Business Consulting at Universidade Tuiuti do Paraná, having graduated with a degree in Bilingual Executive Secretary from Universidade Federal do Paraná. They have a diverse background in the BPO industry and have held positions such as Trilingual Translator at Teleperformance and Sales Operations Analyst for IberoLatAm. Fluent in English, Spanish, and Portuguese, Sylvia's experiences include managing accounts, developing sales strategies, and conducting quality analyses. Their passion for researching human behavior and industry strategies drives their commitment to enhancing customer interactions.