Tamer Abbas is an experienced customer service professional currently serving as a Customer Service Team Lead at Teleperformance since July 2023. Prior roles include Customer Experience Supervisor at Hadoro Paris from April 2020 to May 2023, Senior Customer Support (Social Media) at noon from February 2019 to January 2020, and Customer Service Executive at AXA Insurance Gulf from January 2017 to December 2018. Tamer began a career in customer service with Serco on the Abu Dhabi Islamic Bank account, focusing on customer satisfaction and complaint resolution from August 2015 to September 2016. Tamer holds a Nanodegree in Digital Marketing Professional from Udacity (2023) and multiple Bachelor's degrees, including in Business Administration and International Marketing from the Arab Academy for Science, Technology and Maritime Transport, completed between 1997 and 2011.
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