Thiago Tarifa possesses extensive experience in process analysis and improvement, with a career spanning several notable companies. At Teleperformance, Thiago held roles including Analista de Processos Pleno and Coordenador de processos, focusing on Lean Six Sigma projects aimed at enhancing operational efficiency and customer satisfaction. As a Gerente Black Belt, responsibility included leading strategic initiatives to optimize processes and drive sustainable performance. Previously, at BNP Paribas Cardif, Thiago contributed as an Analista de Processo e Qualidade, analyzing workflows and developing strategies for continuous improvement. Additional positions included roles in quality assurance at Continental and technical support at Mercedes-Benz do Brasil Ltda. Academic qualifications include a Bachelor's degree in Production Engineering from Universidade São Judas Tadeu and a technical qualification in Electroelectronics from ETEC José Rocha Mendes.
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