Teleperformance
Try T. has extensive experience in customer service management, having served as Vice President of Customer Service at Teleperformance since January 2013, where responsibilities include overseeing operations in Texas and Florida, managing a $250 million P&L, and supervising over 2,700 agents. Prior to this role, Try T. was the Executive Director at South Texas Vocational Institute from April 2009 to November 2013, overseeing two schools with 1,600 students and a staff of more than 364, while representing the institution on state and national levels. Try T. also held the position of Customer Service Site Manager at Calling Solutions from April 2001 to February 2009, managing a $12 million P&L and directing six departments with a staff of 300. Try T. holds a Master of Business Administration (MBA) in Business Administration, Management and Operations from The University of Texas at Austin.
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Teleperformance
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Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.