Vera Morais

Vera Morais is a Quality Analyst with a diverse background in customer service, technical support, and administrative roles. They have worked with notable organizations such as Teleperformance, where they monitored communications and identified opportunities for performance improvement, and Hitachi Consulting, collaborating on international cloud solutions projects. Vera’s experience also includes roles as a Service Desk Representative at Xerox and a Customer Service Technician at Fujitsu, providing technical support primarily for Italian clients. They hold a Licentiate degree in Sociology from ICSP Instituto Superior de Ciencias Sociais e Politicas in Lisbon and an Advanced Diploma in European Studies from Collegio Europeo di Parma.