Victor Marin is a Project, Workforce, and Reporting Manager with over 15 years of experience, including nearly 9 years in the BPO and Contact Center industry. They have a strong passion for innovation, process optimization, and team development, specializing in delivering impactful solutions. Victor has held various roles, including Global BI Director for EMEA at TP, where they connect technical knowledge with strategic operational vision, and Global WFM Manager at Teleperformance, managing teams across multiple regions. They have a background in data analysis, reporting, and workforce management across diverse industries such as retail, mobility, cosmetics, and online betting. Currently, Victor is pursuing a degree in Computer Science at Corporación Universitaria de Ciencia y Desarrollo.
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