Wilson Thomas

Wilson Thomas is a seasoned Senior Operations Manager with extensive experience in managing end-to-end operations across various roles in prominent organizations. Currently at Teleperformance since August 2022, Wilson oversees a large team and is responsible for exceeding performance targets while managing P&L and revenue for multiple client operations. Previous roles include Senior Operations Manager at ICCS and Operations Manager at Altruist Technologies, where Wilson demonstrated strong leadership and operational management skills, supervising teams of over 600 associates and enhancing process efficiency across different regions. Wilson's career began in accounting, with a Bachelor of Commerce degree in Accounting and Finance from the University of Mumbai, laying a solid foundation for a successful trajectory in operations management.