Teleperformance

Ankit Nirwal currently serves as the Director of Workforce Management at TP since June 2025. Prior experience includes roles as a Manager and Senior Manager of Workforce Management at Teleperformance from December 2018 to February 2020, and varied positions in Workforce Management at Carlson Wagonlit Travel from January 2013 to December 2014, including Team Leader and Sr. Analyst. Earlier career experience encompasses working as an MIS Specialist at Aegis Analytical and as WFM Executive at Serco from January 2007 to May 2009. Ankit holds a Bachelor of Business Management (BBM) in Business Administration and Management from NIBM Delhi, completed between 2003 and 2006.

Org chart

Teams

Workforce Management

Offices