Arjay E.

Arjay E. is currently the Director for Operations at TeleTech Philippines, a position held since 2011. They focus on planning production operations, developing operational schedules, and ensuring compliance with quality standards in a call center environment overseeing over 700 employees. Prior to this role, Arjay served as Operations Manager at NCO Customer Management, Inc. from 2005 to 2011, where they managed team productivity and developed staff through regular feedback and coaching. Arjay is also pursuing a Bachelor of Science in Electronics and Communications Engineering at Mapua Institute of Technology and is enrolled at UP Integrated School for secondary education.