Mark Dimaano

Mark Dimaano has a wide range of experience in the customer service industry, starting from their role as a Quality Assurance Specialist to their current position as a Site Lead at TTEC. With a background in Health Services, Mark has managed day-to-day operations, delivered training, and ensured the utmost quality in service delivery throughout their career at TeleTech Philippines. Mark's expertise lies in overseeing teams, providing learning environments, and meeting contractual goals to drive revenue growth.