Greg Kloock

Greg Kloock has extensive experience in technical support and training within the technology sector, currently serving as a Technical Support Engineer IV at TeleTracking since July 2007. Responsibilities have included managing incoming calls, monitoring client servers, assisting in the training of new employees, and handling high-priority client issues. In previous roles at TeleTracking, Greg held positions such as Senior Technical Support Engineer and Sr. Technical Trainer, focusing on case reviews, creating training materials, and ensuring employee development. Prior to TeleTracking, Greg worked at UPS as a Senior Computer Technician and Computer Support Technician, providing technical support while training new staff. Greg holds a Bachelor's Degree in Information Technology/Management from PennWest California and an Associate's Degree in Information Technology/Accounting from West Virginia Career Institute.