Juan Rosero is currently the CIO of WestCX, part of the Apollo-owned West Technology Group, where they lead the integration of TeleVox and Mosaicx to develop advanced conversational AI and patient relationship management solutions. Previously, Rosero held roles such as SVP of Technology at West Corporation and Group VP of Technology at Cable & Wireless Communications, overseeing global engineering and technology initiatives. With extensive experience in digital transformation, large-scale project management, and team development, Rosero possesses a robust background in telecommunications engineering, complemented by advanced education from institutions including the Massachusetts Institute of Technology and the University of Denver.
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