TeleVox is a leading provider of patient relationship management technology. Our solutions are trusted by more than 7,000 healthcare organizations, including hospitals, health systems, and community health centers, to engage, educate, and empower patients throughout their care journey. Our patient relationship platform integrates seamlessly with the electronic health record (EHR) to support automated, personalized, two-way interactions with patients. Additionally, our pharmaceutical team partners with life science companies to develop strategic disease state awareness, education, and vaccination reminders, reaching more patients through customized communication. All of these exchanges are made possible via text, virtual assistant, interactive voice response (IVR), email, and postcards. For 30 years, TeleVox has helped preserve care continuity, reduce the operational burden on staff, and drive revenue, making the healthcare communication process easier for everyone. 
For more information, please visit www.televox.com


Health Care

Pharmaceutical

Telecommunications

TeleVox Healthcare

TeleVox Healthcare's headquarters in Mobile, AL, United States

This department focuses on analyzing technical requirements and business processes to optimize operational efficiency.

Technical Analysis

The Leadership Team at TeleVox Healthcare guides the strategic direction and overall operations of the company. This team is responsible for setting organizational goals, managing key partnerships, driving financial performance, overseeing product development, and ensuring the integration of new technologies. By leveraging their diverse expertise, they ensure TeleVox remains an industry leader in patient relationship management and continues to innovate in delivering efficient, patient-centered communication solutions.

Leadership Team

The Sales & Business Development team at TeleVox Healthcare is responsible for identifying and cultivating new business opportunities, developing strategic partnerships, and expanding existing client relationships within the healthcare sector. This team works intensively with hospitals, health systems, community health centers, and pharmaceutical companies to promote and implement TeleVox's patient relationship management technology. By leveraging their expertise in sales and client engagement, this team aims to drive revenue growth, enhance customer satisfaction, and support the integration of TeleVox solutions into clients' electronic health records, ensuring effective patient communication and care continuity.

Sales & Business Development

This department focuses on generating revenue through client engagement and sales strategies.

Sales Department

This department focuses on building, testing, and maintaining software applications and systems.

Software Development

The Information Technology (IT) Team at TeleVox Healthcare is responsible for managing and maintaining the company's technology infrastructure, ensuring seamless integration with electronic health record (EHR) systems, and supporting the deployment of the patient relationship management platform. This includes overseeing network security, data integrity, and developing tools for automated, personalized patient communications via various channels such as text, virtual assistant, IVR, email, and postcards. Additionally, the IT team collaborates with internal stakeholders to optimize technological solutions that enhance patient engagement and operational efficiency.

Information Technology Team

The Product Management and Development team at TeleVox Healthcare is responsible for envisioning, planning, and executing the company’s patient relationship management technology solutions. They work closely with stakeholders to define product strategy, develop new features, and ensure integration with electronic health records (EHR). This team strives to enhance patient engagement and streamline healthcare communication by leveraging various channels like text, virtual assistants, IVR, email, and postcards, thereby supporting healthcare organizations in delivering personalized, automated patient interactions.

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Other teams

Leadership Team

Sales & Business Development

Sales Department

Software Development

Information Technology Team

Product Management and Development