Shaikh Ahmed Shariff is an experienced IT professional with over 20 years in service delivery and management. Currently serving as an IT Service Manager for Security & Compliance at Telia since January 2019, Shaikh previously held various leadership roles at Cognizant, including Senior Manager for Service Delivery, where management of a global team across six client locations was a key responsibility. Throughout tenure at Cognizant, positions included Delivery Manager for ITSM and Associate Manager for the Services Engineering Group, focusing on ITIL process enhancements. Earlier career experience includes process management at Microland Limited and roles at Hewlett Packard Enterprise and Convergys. Shaikh holds a Bachelor of Engineering in Mechanical from PES University and completed a Pre-University degree in Computer Science at Baldwin Methodist College.
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