Kerstin Helldal

Kerstin Helldal is a seasoned professional with extensive experience in project and portfolio management, currently serving as a Project and Portfolio Manager at Telia Finance since May 2023, focusing on B2B Portfolio within Product & IT. Prior to this role, Kerstin held various positions at Softronic AB, including Team Leader/Consultant Manager and AI Project Manager & Scrum Master, where responsibilities encompassed supporting consultants, managing chatbot development, and driving automation projects. Earlier experience includes serving as a Division Manager at Akademikernas a-kassa, overseeing a team of insurance adjusters and handling strategic operational decisions. Kerstin began their career as a Customer Service Agent at ManpowerGroup. Academic qualifications include a Master of Political Science from Linköping University and further studies at Uppsala University.