Nonhlanhla Molema

Nonhlanhla Molema is an experienced Ops Specialist in Customer Retention & Loyalty at Telkom, where responsibilities include analyzing churn behavior and trends through reports from customer insight specialists and channel partners. Prior roles include Customer Value Management Contractor and Digital Marketing Contractor, focusing on developing digital marketing strategies across various channels to align with marketing objectives. Nonhlanhla also has experience as a Data Capturer at Irene Middle School and as a Marketing Sales Promoter at SNT Direct Sales & Marketing Services. Educational qualifications include a Bachelor of Laws (LLB) from the University of South Africa, ongoing, and a Bachelor of Business Administration (BBA) from IIE Rosebank College.