Muhammad Mazarino Zhafir

Muhammad Mazarino Zhafir is an experienced IT professional currently serving at Telkomsel since April 2016, with a focus on IT Digital Data Solutions. Key responsibilities include the development of innovative applications such as CROX - tSurvey and Klop!, and managing various IT roles including channel management and UI/UX design for platforms like Cascade. Zhafir has also played a pivotal role in the development lifecycle of the MyTelkomsel app, overseeing its process from backlog grooming to product release. Prior to Telkomsel, Zhafir interned as a Network Support at PT. Aero Systems Indonesia, where responsibilities included maintaining network availability and troubleshooting issues. Zhafir holds a Bachelor of Engineering in Computer Engineering from the University of Indonesia, earned in 2015.