Siti Rahmaniah

Siti Rahmaniah has extensive experience in customer experience management and business strategy, currently serving as a Manager at Telkomsel since April 2006, overseeing various roles including Prepaid & International Roaming Journey and Experience, Customer Experience and Service Evaluation, and Postpaid Business Strategy. Siti's work focuses on enhancing customer loyalty and satisfaction through high-quality interactions and innovative business models. Prior to Telkomsel, experience includes roles as an IT Business Analyst at PT Bank Danamon Indonesia, a self-employed Web Designer and Developer, and office assistance roles at Golden Gate University and San Francisco State University. Siti holds a Bachelor of Science in Business Administration and Management from San Francisco State University and a Master of Science in Information Technology from Golden Gate University.