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Colleen Bzowski

Manager, Mid-Market Customer Success at Telnyx

Colleen Bzowski has worked in the customer success and analytics space since 2014. Colleen began their career at Nielsen as an Analysis and Reporting Analyst, where they used Nielsen's Consumer & Shopper Explorer (CASE), Nitro, Answers On Demand, and Spectra to validate and resolve client inquiries and solution-based reporting. In 2016, they joined FCB Global as a Senior Strategic Analyst, CRM, where they worked with Cox Communications to fashion customer retention tests and product subscriptions. Colleen also lead strategic analytic initiatives and was known for their excellent communication skills. In 2018, Colleen joined Telnyx, where they have held four roles: Manager, Mid-Market Customer Success, Senior Enterprise Customer Success Manager, Enterprise Customer Success Manager, and Customer Success Manager.

Colleen Bzowski attended Purdue University from 2010 to 2014, where they earned a degree from the Krannert School of Management in Business Management and Spanish. In May 2021, they obtained an Account Manager / Customer Success Certification from Sales Assembly.

Links

Previous companies

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Timeline

  • Manager, Mid-Market Customer Success

    April, 2022 - present

  • Senior Enterprise Customer Success Manager

    November, 2021

  • Enterprise Customer Success Manager

    January, 2020

  • Customer Success Manager

    June, 2018