Antoine Schong is an accomplished business analyst and customer success professional with extensive experience in enhancing customer satisfaction and retention across various industries. Currently serving as a Business Analyst for Customer Success at TelosTouch, Antoine focuses on improving onboarding processes and ensuring that customers achieve a quick return on investment. Previous roles include Customer Success Manager at CoachHub and Speexx, where Antoine tailored strategies for international markets and collaborated with key account management to maintain high service quality. Additional experience encompasses positions in sales, project management, and functional consulting at organizations like HQTS Group, Concur, and TLG Commerce. Antoine holds a Master’s Degree in International Business from Hult International Business School and a Bachelor’s Degree in Marketing from IDRAC Lyon.
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