Anna Murphy is a Senior IT Business Analyst at Telstra, where they have over 14 years of experience in various roles, including Senior Information Technology Business Analyst and Contract Manager/Process Specialist. With a focus on Business Process Improvement and Systems Process Engineering, Anna has developed skills in commercial and contract management, project delivery, and operations readiness. Previously, they worked as a Retail/Customer Service Sales Specialist at Vodafone Australia and as a Customer Service Specialist at IAG. Currently, Anna is pursuing a Bachelor of Business Administration at Miriam College.
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