Melissa Skrikker-Cloots

Melissa Skrikker-Cloots is an AI Data Annotation Specialist at TELUS Digital AI Data Solutions since February 2025, where responsibilities include evaluating content against guidelines, assessing queries, and providing actionable feedback. Previous experience includes roles in customer service across various companies, such as LiveScore Group and Shell, where skills in complaint resolution and customer engagement were developed. Melissa has a background in recruitment, having worked as a Recruitment Consultant at Hospitalio Recruitment, and has extensive experience in the travel industry as a Customer Service Consultant with Lufthansa. Educational qualifications include courses from prestigious institutions such as Yale University and the University of Pennsylvania, with competencies in psychology, family law mediation, and digital marketing.