Cole Proper is a curious leader and CX innovation enthusiast currently serving as the Director of Commercial Account Strategy at TELUS Digital. With a robust background in business development and sales effectiveness, Cole has held various leadership roles, including positions at Affina, Blue Cross and Blue Shield of Nebraska, and NMC CAT, where they focused on enhancing organizational capabilities and customer engagement. Cole is also pursuing a Bachelor of Science degree from Illinois State University and holds certification as a Professional Coach from iPEC Coaching. Throughout their career, Cole has demonstrated a commitment to collaboration, innovation, and diversity in the workplace.
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