Deepak Shah is a seasoned Learning and Development professional currently serving as the L&D - Sr. General Manager at TELUS Digital. Over the course of their career, they have worked in various industries, including telecom, aviation, and beauty and wellness, focusing on all domains of training: content, delivery, and operations. Deepak has created a wide range of training content, such as behavioral, process, and technical training materials, and has extensive experience in delivering training through both instructor-led sessions and eLearning modules. Their educational background includes certification in emotional intelligence from Daniel Goleman.
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