Diego Castillo is a strategic transformation leader and process optimization expert with extensive experience in the manufacturing and service industries. Currently serving as the Business Process Excellence Global Director at TELUS Digital, Diego previously held roles such as Production Manager and Industrial Engineering Manager at Hanesbrands Inc., where they focused on improvement projects and lean manufacturing. With a Master's in Business Administration from Universitat Politècnica de Catalunya and a Bachelor's in Electrical and Electronics Engineering from John Brown University, Diego is certified in quality management systems and has driven operational excellence across various organizations.
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