Jen Ware

Jen Ware is a seasoned professional in strategy consulting with extensive experience leading global teams at TELUS Digital since September 2025 as Principal. In this role, Jen spearheads initiatives to enhance customer relationships and business operations for top brands. Prior experience includes a similar position at WillowTree, where Jen focused on innovation across contact centers and product lines. Earlier, at Wright State University, Jen contributed significantly as Co-Director of The New Media Incubator and Research Associate Professor, conducting impactful qualitative and mixed-methods research to support various stakeholders. Jen's academic foundation includes a Ph.D. in Communication, Rhetoric, and Digital Media from North Carolina State University and a Master's degree in Communication/Cinema Arts from Regent University.