Jessica Arias

Jessica Arias is an accomplished professional with extensive experience in customer experience and business development across various industries. Currently serving as VP of Customer Experience and Digital Innovation at TELUS International since January 2024, Jessica is focused on transforming customer interactions through innovative technology solutions. Previously, Jessica held the role of Senior Business Development Manager at LatentView Analytics, supporting Fortune 500 companies in the Banking, Financial Services, and Insurance sectors. Jessica’s experience also includes positions as Business Development Manager at ELEKS, Director of Sales at SMSGlobal, Global Account Manager and Senior Sales Executive at Saudi Airlines, Marketing Administrator at Alchemy Worldwide, and Project Manager at RKF. Throughout the career, Jessica has demonstrated a strong ability to drive revenue growth, enhance client relationships, and implement strategic initiatives.