Monica M. is an accomplished professional in project management, writing, and communications, currently serving as the AI Project Management Team Lead at TELUS Digital since November 2023. Monica oversees AI departmental solutions and manages a team of 17 writer analysts, focusing on innovation, client relationships, ethical practices, and quality management. Prior to TELUS, Monica held roles as a technical/content writer at Vanderbilt University Medical Center, producing communications for IT initiatives, and as a writer and producer at Cinemomo Productions, crafting advertising campaigns for high-profile clients. Additional experience includes project coordination, special assistance in the security consulting field, and editorial contributions across various media organizations. Monica earned a Bachelor of Arts in Creative Writing from Dartmouth College.
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