Russel D. has diverse experience in customer service and support roles, having worked as an Assistant Web Developer at eSynergy and as a Chat Support Representative, Market Development Team Member, and Operations Team Lead at TELUS International Philippines. Key responsibilities included team management, performance monitoring, and fostering team development through coaching and conflict resolution. Additional experience includes customer service positions at kgb, Teleperformance, and HSBC. Russel D. holds a Bachelor of Arts in Mass Communication/Media Studies from Adamson University.
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