Shayenne Prado is an experienced Senior Account Manager currently serving as the Account General Manager at TELUS International Philippines. With a demonstrated history in the outsourcing and offshoring industry, Shayenne has held various senior management roles at TeleTech, GENPACT LLC, Transcom, and Sutherland. Shayenne earned a Bachelor of Science in Computer Science from De La Salle University. Skilled in service delivery, operations management, customer service, technical support, and call center development, Shayenne has built a solid foundation in the BPO industry.
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