Heather McQueen

Heather McQueen is a seasoned marketing and program management professional with extensive experience in the telecommunications and health sectors. Currently serving as Manager of TV Content Leadership and Smarthome Security Marketing at TELUS since May 2011, McQueen is responsible for base management activities and leading a team focused on churn reduction and engagement strategies. Previously, McQueen held roles such as Manager of the Program Office at TELUS Health & Financial Solutions, where responsibilities included transforming customer experiences and leading high-impact programs. Prior experience includes project and marketing management roles at Bell Mobility, where McQueen implemented national credit projects and improved client retention. McQueen also contributed to the KidCareCanada Society as Chairperson from February 2016 to December 2020. McQueen holds a Bachelor of Commerce degree in Marketing and International Business from the University of Manitoba.