Karen Bernier is an experienced manager at TELUS since September 2008, currently holding the position of Manager Innovation and Quick Wins, focusing on idea generation, capital funding, and program management. Previous roles at TELUS include Manager of the Program Office, overseeing digital billing experience design and process excellence, and Manager of Marketing, where responsibilities encompassed customer analytics and strategic planning. Karen also has a background in project management and marketing, having worked on big data strategies and customer retention programs. Prior to TELUS, Karen gained experience at Autodesk, Toyota Canada Inc., and RBC Dominion Securities, following a Bachelor of Business Administration from the University of Toronto Scarborough.
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