Obi Shadid is a skilled Cloud System Analyst II at TELUS, providing technical customer service support for Google Cloud Platform products since September 2021. Prior experience includes positions as a Multi Skilled Operator at Salute Mission Critical, and as a Cloud Operation Support Associate at Alarm.com, where expertise in network performance monitoring and incident management was developed. As a Security Analyst Intern at Montgomery College, Obi conducted security investigations and contributed to network infrastructure evaluations. An educational background includes a Bachelor's degree in Computer Network & Cyber-security from the University of Maryland Global Campus, Associate degrees in Network Engineering from Montgomery College, and Mechanical Engineering from Damascus University. Additional experience encompasses roles in HVAC installation, sales, and research, showcasing a diverse skill set in both technical and customer-facing environments.
This person is not in any teams
This person is not in any offices