Peter Pocklington, MBA, LSSBB, is a Sr. Program Manager at TELUS, focusing on customer and technician contact process improvement and automation. With extensive experience in operational improvements, cloud operations, and corporate strategy, Peter has successfully led initiatives at companies such as Rogers Communications and Shoppers Drug Mart, achieving significant cost savings and enhancing processes. They are known for strong leadership and have motivated cross-functional teams in diverse settings. Peter is currently pursuing a B.A. in Economics at Western University and enjoys creative writing, having been published as an author.
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