Karen Rodrigues de Oliveira

Karen Rodrigues de Oliveira possesses extensive experience in customer experience and service management within the insurance and healthcare sectors. Currently serving as a CX CS professional at Tem Saúde since June 2023, Karen specializes in customer support for health-related benefits. Previous roles include customer service management at Usebens Seguradora, overseeing customer contact processes, and leading backoffice coordination at Zurich Insurance Company. Karen also held significant positions at Seguros Unimed, enhancing client relationships and managing the migration of dental plans. Educational credentials include a degree in Social Communication from FAAP and an MBA in Business Management from Universidade Paulista.