Nicole Merchant

Nicole Merchant currently serves as the Interim Product Design Team Lead and Senior Product Designer at Tempo Software, where responsibilities include driving product design strategy and optimizing enterprise systems. With a strong focus on customer experience, Nicole has led design initiatives resulting in a significant increase in annual recurring revenue. Previous experience includes collaboration with stakeholders at Cosmic Design to enhance customer engagement, developing an award-winning prototype at Tirgan, and improving user-centered design at Moralyzer. Early career roles involved enhancing digital presence and user experience for various organizations, contributing to measurable improvements in engagement and conversion rates. Nicole holds an educational background from Sheridan College.