For nearly two decades, TenderHeart (formerly known as Longhorn Health Solutions) has been improving the lives of those we serve with high-quality incontinence care management. We start with each individual patient by actively listening to their concerns. Then we ask the right questions to learn more about their challenges. Finally, we develop individualized solutions to meet each patient’s specific needs.

Through our personalized coaching and frequent patient interaction, we decrease the likelihood of adverse patient outcomes, helping patients live happier, confident and more independent lives with a higher level of patient satisfaction. Because of these better outcomes and our value-based model, managed care organizations (MCOs) realize substantial savings while also improving the health of their patients.

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TenderHeart Health Outcomes

TenderHeart Health Outcomes' headquarters in Austin, TX, United States

James Whittenburg

Lawrence Wadle

Patty Packard

Roger Brown

L.c. Wadle

Jason Wells

The Leadership Team at TenderHeart Health Outcomes is responsible for setting the strategic direction, overseeing operational efficiency, and ensuring the delivery of high-quality incontinence care management. This diverse group of executives collaborates to develop individualized patient solutions, drive growth, manage clinical operations, and maintain financial health, all while upholding the mission to enhance patient satisfaction and reduce adverse outcomes.

Leadership Team

The Operations Team at TenderHeart Health Outcomes is responsible for ensuring the seamless delivery of patient-centered incontinence care management services. This includes managing clinical operations, overseeing revenue cycles, optimizing logistics, and maintaining high clinical standards. By coordinating these critical functions, the team supports TenderHeart's mission of improving patient outcomes and satisfaction while also driving value-based efficiencies for managed care organizations.

Operations Team

The Business Development and Sales team at TenderHeart Health Outcomes is responsible for identifying growth opportunities, building strong relationships with managed care organizations (MCOs), and driving revenue through strategic partnerships. They analyze market trends, develop business strategies, and execute sales plans to expand the company’s reach and enhance patient care offerings. This team works collaboratively to promote TenderHeart’s value-based model, ensuring both improved patient outcomes and cost savings for MCOs.

Business Development and Sales

The Development Team at TenderHeart Health Outcomes is responsible for designing, building, and maintaining software solutions that support individualized incontinence care management. They work on creating tools for personalized coaching, patient interaction, and data analysis to enhance patient outcomes and operational efficiency. The team collaborates closely with other departments to ensure that technological solutions align with the company’s goal of improving patient satisfaction and reducing healthcare costs.

Development Team

The Finance Team at TenderHeart Health Outcomes is responsible for managing the financial health of the company. This includes budgeting, financial planning, reporting, and ensuring compliance with healthcare regulations. The team works to optimize financial performance, support strategic decision-making, and contribute to cost savings for managed care organizations (MCOs) while enhancing patient outcomes.

TenderHeart Health Outcomes

Org chart

Teams

Leadership Team

Operations Team

Business Development and Sales

Development Team

Finance Team

Offices

TenderHeart Health Outcomes

Org chart

Teams

Leadership Team

Operations Team

Business Development and Sales

Development Team

Finance Team

Offices

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