Teneo
Matthew Smith is an accomplished professional in the field of IT support and service management, currently serving as Team Leader for the Service Desk in the UK at Teneo since May 2017, after progressing from roles as Senior Service Desk Engineer and Service Desk Engineer. With a solid foundation in troubleshooting and customer engagement developed in prior positions, including a role as Graduate Technology Consultant at Hewlett Packard Enterprise, Matthew has amassed extensive experience managing service operations and mentoring team members. Early employment experiences at Sports Direct Group and John Madejski Academy fostered essential skills in teamwork, communication, and leadership, complemented by a Bachelor of Science (BSc) degree in Computer Network Management from Southampton Solent University.
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Teneo
Teneo is a Solutions Provider focused on reducing complexity. We find most network and security teams are overworked and have to operate increasingly complex systems to meet business demands. We combine leading technology with deep expertise to create new ideas on how to simplify IT operations. Simplification reduces risk, saves money, improves time to resolution and boosts user adoption. We call this “simplification through innovation”. We focus on connecting users to their applications in a way that is secure, optimized and observable. We are driven to excel by our purpose to positively impact the lives of a million children around the world. With a global reach, innovative services and deep expertise, we stand behind you so that your team can become the game-changer the business needs.