Derrick Mitchell

Derrick Mitchell is an experienced IT professional with a diverse background in technical support and project management. Currently serving as an IT Support Specialist at BravoTECH since June 2022, Derrick focuses on delivering customer-first technical support and resolving complex issues across various systems and departments. Previous roles include Senior IT Solution Advisor at McKinsey & Company, where Derrick enhanced client satisfaction and collaborated on network system updates, and CEO of PC Remedy Guy, specializing in computer repair and optimization. Derrick's experience spans multiple organizations, including roles as a Project Coordinator at Dallas County and Desktop Support Analyst at Qnet, demonstrating a strong ability to troubleshoot and manage IT projects effectively. Derrick holds a Bachelor of Social Work from Norfolk State University and has furthered technical education at New Horizons Computer Learning Centers.