Karen Clydesdale

Karen Clydesdale is a seasoned professional in customer experience and relationship management, currently serving as Head of Customer Experience and Customer Relationship Management at Tennis Australia since 2006. With a strong focus on developing customer-centric strategies, Karen has effectively led multiple initiatives, including the implementation of a digital transformation journey and the development of nationwide programs for tennis coaches and participants. Earlier roles include managing the national education program for Tennis Coaches Australia and coordinating recreation programs for homeless youth at The Gill, Salvation Army. Karen’s comprehensive educational background includes degrees in Change Management, Sport Management, Recreation, and Nursing, reflecting a diverse skill set and commitment to both sport and health services.