Bill Rich has a strong background in healthcare leadership. Bill started their career at Community Mercy Health Partners, where they served as the Director of Cardiac and Surgical Services. Bill then moved on to become the Vice President of Ambulatory Services and Business Development before transitioning into the role of Director of Operational Transformation. In 2014, they joined Regional Hospital of Jackson as the Chief Operating Officer. In 2016, they became the Chief Executive Officer of Tennova Healthcare, where they remained until 2020. From 2021 to 2023, they served as the President of Vanderbilt Bedford Hospital. Currently, they serve as the Chief Executive Officer of Tennova Healthcare- North Knoxville Medical Center. Bill Rich also has experience as a Board Member for GOHLF from 2006 to 2010.
Bill Rich earned a Bachelor of Science degree in Toxicology from Ashland University, where they studied from 1995 to 1999. Bill then pursued a Master's degree in Healthcare Administration from Xavier University, graduating in 2002.
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Tennova Healthcare- North Knoxville Medical Center
North Knoxville Medical Center is an acute care hospital. The Powell hospital and medical center offers private patient rooms with dedicated family areas. In addition, the hospital has technologically advanced information and communications systems, decentralized nursing stations for better efficiency and patient care, and noise-reduction materials to provide patients with a more comfortable experience. Nursing Care North Knoxville Medical Center features workstations outside each patient room, which allows nurses to closely monitor every patient. Each floor has a business center for record management. Nurses are able to enter data and comments into the electronic medical record while observing their patients through a window at each room. The rooms are all identically sized with the same layout — the beds, bathrooms, furniture and medical equipment are in the same location in every room. This consistency allows nurses and other clinicians to work more efficiently, especially during emergencies when time is of the essence. Patient Comfort The medical center has family-focused rooms with dedicated family areas, including a sleep sofa, wireless internet access and a second TV. North Knoxville Medical Center also offers meals on demand. Patients are able to order customized meals allowed under their diet plan, and receive freshly prepared meals — just like hotel room service.