Katherine Holz

Customer Success at Tenpo

Katherine Holz has a diverse work background with experience in various industries. Their most recent position was as a Customer Success Analyst at Tenpo, where they started in February 2023. Prior to that, they worked as a SAC at Bebesit By @Merama from November 2022 to February 2023 and as a SAC at Examedi (YC S21) from August 2022 to November 2022.

From July 2021 to June 2022, Katherine worked as a Customer Service Executive at Justo (YC S20). In this role, they provided support and resolved partner requests through the Intercom platform, ensuring an exceptional experience for Justo's partners and end customers. Katherine also assisted in achieving departmental KPIs and goals.

Prior to their time at Justo, Katherine was the owner of Kalypsocl from October 2019 to July 2021. Katherine gained experience in administration and finance as an Assistant at Falabella Inmobiliario from January 2018 to December 2018. In this role, they handled ERP systems (SAP 4/HANA MM / ORACLE PO) and processed supplier invoices for review by the General Manager.

Before entering the corporate world, Katherine had administrative and customer service roles. Katherine worked as an Administrative Assistant at Constructora J. Schulz from August 2014 to September 2017, where they managed vendor and subcontractor payments, controlled the company's bank accounts, and handled income and expense records. Katherine also worked as a Secretary and Customer Service Representative at ABS Kinesiologos Asoc. Ltda. from June 2013 to July 2014 and as an Administrative Assistant and Customer Service Representative at Fabry Confecciones from May 2009 to May 2013.

Overall, Katherine Holz has developed strong customer service, administration, and finance skills through their diverse work experience. Katherine has demonstrated the ability to provide excellent support, meet goals, and adapt to different industries.

Katherine Holz began their education in 2007 at Universidad de Ciencias de la Informática, where they pursued a Técnico Nivel Superior Asistente Judicial degree in the field of study of Asistente Judicial. Katherine completed their studies in 2009.

In 2023, Katherine obtained a certification in Community Manager & Publicidad from Coderhouse.

Links

Previous companies

Examedi logo

Org chart

Sign up to view 0 direct reports

Get started