Jane MacNeil currently serves as the Head of Customer Experience at TensorWave, where responsibilities include building strategies and systems to enhance customer engagement and drive growth through AI infrastructure. Prior experience includes roles as Director of SE Strategy & Operations at Sysdig, focusing on technical enablement and product launch support, and Director of Solutions Architects & Engagements at Sauce Labs, leading customer programs and developing implementation playbooks. Additional roles at Sauce Labs and Tricentis involved product operations, enterprise deployments, and field technology management. Early career experience includes project management and business process leadership at Cameron, along with consulting at Enaxis. Jane MacNeil holds an MBA from the University of Houston and a BS in Political Science.
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