William Keffer is an experienced IT professional with a diverse background in technical support and project management. Currently serving as a Deskside Analyst at Tentek, Inc. since February 2023, William previously worked as a Technical Support Agent at Alorica and as a Customer Engineer at NCR Corporation. Additional roles include System Administrator and Project Management at ALS Industrial Services, and Senior Live Online Mentor Instructor at MyComputerCareer. William has also held various estimating and administrative positions within the construction and service industries. Educational credentials include training from My Computer Career and studies at Marshall University, complemented by a high school diploma from Braxton County High School.
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