Tinatin Arushanovi has extensive experience in various customer service and call center roles. Tinatin is currently working as the Head of Customer Service and Support Department at Terabank, a position they have held since May 2023. Prior to this, they were the Head of Call Center at Terabank from April 2022 to May 2023. Before joining Terabank, Tinatin worked as the Head of Business Development and Head of Information Center at Megalab from February 2022 to April 2022 and from August 2021 to February 2022, respectively. Tinatin also served as the Head of Customer Service Department at Leader-Bet.com from May 2021 to April 2022. Tinatin's earlier experience includes roles at FINCA Bank Georgia, where they worked as the Head of Call Center from November 2017 to May 2021, as a Call Center Team Leader from July 2016 to October 2017, and as a Call Center Operator from October 2013 to June 2016. Tinatin started their career as a Call Center Employee at 112 Georgia/112 in May 2012 and worked there until October 2013.
Tinatin Arushanovi holds a Master's degree in Public relations from Ilia State University (2019-2021) and a Bachelor's degree in English Language and Literature from Sokhumi State University (2006-2010). Tinatin also has a certification in Digital Marketing from Google, obtained in 2020.
May, 2023 - present
April, 2022
Global Head, Customer Enablement: Services Sales And Delivery at ACCELQ
VP, Client Success & Implementations at Passport
Chief Customer Officer at Apprentice.io
Chief Customer Officer at Bloomerang
Chief Ecommerce Channels Officer at Spreetail
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