Brian Cohn -

Brian Cohn is a seasoned Customer Operations Executive and organizational change agent with over 15 years of experience leading customer service and operations teams in the Multi-Channel Customer Experience industry. Currently serving as the Director of Global Order Management and Billing at Teradata, Brian applies expertise in process improvement and customer experience strategy. Brian holds an MBA from the University of Chicago Booth School of Business, alongside certifications in Lean Six Sigma and Agile Scrum. Previous roles include Executive Director at NCR Corporation and Senior Director at Cbeyond, where Brian drove significant improvements in client satisfaction and operational efficiency.